Chatspell
Free Slack-integrated live chat for websitesAnswer site visitors inside Slack
Highlights
What you can do with it
- Small sites answer visitor questions in real time
- Teams already in Slack avoid another inbox
- Support chats include screenshots and files
How to use it
- 1 Sign in to Chatspell and connect your Slack workspace.
- 2 Add the chat widget to your website.
- 3 Answer visitor messages from inside Slack.
Who it is for
Pros
- Replies happen where the team already works
- File and image uploads in conversations
- Free to use according to the product page
Limitations
- Depends on Slack, so no Slack means no workflow
- Feature set is small compared with full helpdesks
- Free status and limits can change at any time
What Chatspell is
Chatspell is a live chat tool for websites that is built around Slack. Rather than giving you another dashboard to watch, it delivers visitor messages straight into your Slack workspace, so the team that already works there can reply without changing habits or learning a new interface. Conversations support file and image uploads as well as plain text, which matters when a visitor wants to show a screenshot, an order number, or a document instead of describing a problem in words. The product page describes it as free and lists pricing simply as free, which makes it a reasonable fit for small sites that want conversational support without a monthly bill or a long setup process.
What you can do with it
- Put a live chat widget on your website in a few minutes
- Receive and answer visitor messages inside Slack
- Exchange files and images during a conversation
- Keep support conversations where your team already works
Who it is for
- Small business sites that want real-time chat on key pages
- Teams that already run their working day inside Slack
- Makers and solo sites that need lightweight visitor support
- Anyone who wants conversation without a helpdesk contract
What to watch out for
The whole workflow depends on Slack. If your team does not use it, or if your Slack plan changes, the tool loses its main advantage and you are left with a widget nobody watches. The feature list is deliberately short: live chat, Slack delivery, and uploads. There is no ticketing, automation, canned responses, or reporting here, so a growing support operation will outgrow it quickly and need a proper helpdesk. Because it is free, there is no guarantee about uptime, message limits, or how long the offer lasts, and a free tool can add paid tiers or shut down with little notice. Treat it as a convenience channel rather than your only route for urgent customer contact, and keep an email address visible as a backup.
FAQ
Does Chatspell cost anything?
The product page lists pricing as free, so there is no subscription mentioned in the material we have.
Where do I reply to visitors?
Inside your Slack workspace. Messages from the website widget arrive there and you answer from the same place.
Can visitors send files?
Yes. File and image uploads are listed among the features alongside normal chat messages.
Why it is free
What the official page says： 免费
Free limits, trial length and features are decided by the official site and can change at any time.
Product preview
Screenshot archived from the listing page, for preview only.
