Chatref
No-code AI chatbot trained on your dataTurn company knowledge into a support bot
Highlights
What you can do with it
- Support teams connect a knowledge base so the bot answers common questions
- E-commerce teams let the bot read product docs and recommend purchases
- SaaS companies guide new users through onboarding guides
How to use it
- 1 Register on the official website
- 2 Connect existing content sources such as docs, FAQs, and manuals
- 3 Choose a model such as GPT 4 or Claude 3
- 4 Train the agent with brand tone, safety rules, and formatting rules
- 5 Embed it on your site or app, then monitor and adjust
Who it is for
Pros
- No code required to connect and train an agent
- Answers are grounded in your own content
- Automation covers support and lead qualification around the clock
- A free plan lets you test with 100 messages a month
Limitations
- 100 free messages per month is small for real support volume
- Answer quality depends on how good your source documents are
- Brand tone rules need tuning and review
- Free plan limits and pricing can change without notice
What Chatref is
Chatref is a no-code platform for building AI chatbots from your own data. It uses retrieval augmented generation to connect unstructured sources such as PDFs, live websites, and internal knowledge bases, then turns them into a real-time conversational system. The stated goal is to fix the two usual problems with support bots: scattered knowledge and answers that do not match the company's actual content. It also enforces brand tone, safety rules, and formatting guidelines, and it automates lead qualification and 24/7 support. A free plan is available with 100 messages per month.
What you can do with it
- Connect product docs, FAQs, and training manuals as sources
- Answer customer questions with grounded, context-aware replies
- Automate lead qualification and round-the-clock support
- Keep replies inside your brand tone and safety rules
- Embed the agent into a website or application
Who it is for
- Support teams whose knowledge is scattered across documents
- E-commerce companies with many repeated product questions
- SaaS companies onboarding new users, plus real estate and finance teams
What to watch out for
One hundred free messages a month is enough to test the setup but not to run a live support channel. Answer quality tracks the quality of your source documents, so thin or outdated content produces thin answers. Brand tone and safety rules need tuning and periodic review rather than a one-time setup. The free plan limits and the choice of models are set by the operator and can change. Run one full task end to end first, then expand once you are comfortable with the workflow and the result quality. Behavior may vary across browsers and devices, so test before production use and consult the help docs if errors appear.
FAQ
Do I need to code?
No. Chatref is a no-code platform; you connect content sources and train the agent without technical work.
What can the bot learn from?
Product documents, onboarding guides, FAQs, live websites, and internal knowledge bases.
What does the free plan include?
The free plan includes 100 messages per month.
Which models can I use?
The site mentions advanced models such as GPT 4 and Claude 3.
Why it is free
What the official page says： free plan
Free limits, trial length and features are decided by the official site and can change at any time.
Product preview
Screenshot archived from the listing page, for preview only.
