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Beside

Beside

AI ops for local shops

Runs calls, leads, and bookings for you

Customer serviceSales AI OperationsLocal BusinessCRMSmart ReceptionLead Follow-upMarketing AutomationAppointment SchedulingReputation Management
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Highlights

AI front desk answers calls and identifies intent
Automated SMS and email follow-ups
CRM, website, reviews, and ads in one system
Drafts for approval keep important actions reversible
Works alongside existing CRM, phone, and calendar tools

What you can do with it

  • A salon answering after-hours booking calls
  • A repair company handling ad inquiries and scheduling visits
  • A clinic rescheduling patients and requesting reviews

How to use it

  1. 1 Join the waitlist and fill in basic business information
  2. 2 Connect your Google Business Profile for a free audit
  3. 3 Port your number or forward calls from your carrier
  4. 4 Connect existing CRM, email, phone, and calendar
  5. 5 Set automation boundaries and approve drafts as they appear

Who it is for

Single-store and small chain ownersAppointment-based shops such as clinics and salonsLead-driven services like repair and renovation teamsRestaurants and retail stores that need reviews and repeat visits

Pros

  • One system replaces several separate tools
  • After-hours coverage reduces missed customers
  • Reversible drafts add a safety layer

Limitations

  • Access is gated by a waitlist at launch
  • Credit-based plans mean costs scale with usage
  • Automation still needs review before it acts in your name

What Beside is

Beside is an AI operating system for local businesses. It pulls phone service, AI reception, lead follow-up, CRM, website, reputation, advertising, and scheduling into a single system that keeps acquiring customers, responding to clients, and maintaining relationships even when the shop is busy or closed. Rather than only showing a dashboard, it executes low-risk operational tasks. Important actions taken in the business owner's name are submitted as drafts first for approval, editing, or rejection, and every operation is reversible. Access begins with a waitlist and a free business audit.

What you can do with it

- Answer calls with an AI front desk that captures intent and messages

- Follow up on leads from phone, website, ads, and messages automatically

- Manage customers, reviews, ads, and appointments from one place

- Keep working with existing CRM, email, phone, and calendar tools

Who it is for

- Local service businesses such as salons, repair, cleaning, and pet care

- Appointment-based stores such as clinics, dental offices, and fitness studios

- Lead-driven professional services such as renovation, legal, and accounting

- Single-store or small chain owners without an operations team

What to watch out for

Launch access runs through a waitlist, so you may wait before onboarding, and your position depends on tier and join date. Credit-based pricing means costs rise with usage, so estimate volume before committing. Although drafts and reversibility reduce risk, automated messages still represent your business, so review the first batches carefully and adjust boundaries as you learn what the system does well. When quality matters, export a small draft first to confirm the result before producing the final file. Generated suggestions are for reference only, so verify anything that affects professional judgment or important data.

FAQ

What is Beside?

It is an AI operating system that runs phone, reception, follow-up, CRM, website, reputation, ads, and scheduling for local businesses.

How much does it cost?

The part-time plan is $99 per month with 5,000 credits, and the full-time plan is $249.99 per month with 12,500 credits. A standalone phone plan also exists.

Does it replace my current CRM?

No, it works alongside existing CRM, email, phone, and calendar systems as an automation layer.

Why it is free

What the official page says: 免费

Free limits, trial length and features are decided by the official site and can change at any time.

Product preview

Beside product screenshot

Screenshot archived from the listing page, for preview only.

Beside

An AI operating system that runs local businesses, automatically acquiring customers, handling reception, follow-ups, and repeat purchases.

Visit official site →

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