AI ReFounder
AI voice agent for e-commerce callsAnswers calls and sells around the clock
Highlights
What you can do with it
- A fashion store covers after hours calls that would go to voicemail.
- An eyewear shop collects insurance details, then passes the caller to staff.
- A home goods brand absorbs three times normal call volume during a promotion.
How to use it
- 1 Register on the site and claim the 10 minute trial credit.
- 2 Install from the Shopify App Store or paste the JavaScript snippet in.
- 3 Upload your catalogue and set FAQs, transfer rules and phone lines.
- 4 Run test calls, adjust scripts, then go live.
- 5 Check the dashboard for conversion data and tune responses.
Who it is for
Pros
- No setup fee and a clear per minute rate.
- Trial credit lets you hear the agent before paying.
- Works overnight, when many buyers actually call.
- Human handoff keeps unusual cases with real staff.
Limitations
- Cost scales with minutes, so busy stores should watch the bill.
- Quality depends on how well your catalogue and scripts are written.
- Speech recognition can still stumble on accents or noisy lines.
- The trial length and the $0.55 rate are current terms and can change.
What AI ReFounder is
AI ReFounder is an AI voice sales agent made for e-commerce stores. It picks up incoming phone calls, talks to shoppers the way a human sales assistant would, answers product questions and walks them through placing an order. The vendor reports an average conversion rate of 40% on inbound calls, which is the headline claim behind the product. It runs around the clock, so calls that arrive at night, on a holiday or during a promotion are still answered rather than lost. Setup runs through the Shopify App Store or by pasting a short JavaScript snippet into a standalone website, and merchants get a dashboard with call records, conversion rates and revenue data. Pricing is pay as you go at $0.55 per minute with no setup fee, and new accounts receive a 10 minute free trial.
What you can do with it
- Answer every inbound call automatically, day or night.
- Resolve questions about product sizes, stock and compatibility.
- Guide a shopper into an order instead of just taking a message.
- Hand insurance verification and other complex cases to a person.
- Track call records, conversion rate and revenue uplift in one dashboard.
Who it is for
- Stores with no dedicated phone support team.
- Direct to consumer brands whose call volume spikes without warning.
- Shops selling high value items or products that need explaining.
- Merchants already running Shopify or WooCommerce.
What to watch out for
Cost scales with minutes, so a store with heavy call traffic should watch the bill and compare it against the revenue the agent actually recovers. Results depend on how carefully the product catalogue, FAQs and transfer rules are written, and the agent will still need human backup for unusual requests. Speech recognition can struggle with heavy accents or noisy phone lines. The 10 minute trial and the $0.55 rate are the current terms and can change as the service evolves.
FAQ
Does it work without Shopify?
Yes, you can embed it on a standalone site with a small piece of JavaScript code.
How much does a call cost?
The listed rate is $0.55 per minute, so a three minute call costs roughly $1.65.
What happens on a hard question?
The agent transfers the call to a human and passes along the context it gathered.
Is there a free trial?
A 10 minute free trial is offered when you register an account.
Why it is free
What the official page says： free trial
Free limits, trial length and features are decided by the official site and can change at any time.
Product preview
Screenshot archived from the listing page, for preview only.
